We pride ourselves on providing our customers with
personal and prompt customer service, ensuring that
issues are received and resolved immediately.

MDI’s operations are managed over five geographical
regions across the United States. Contract support for
each region is directly provided by an experienced
Regional Contract Director and supported by operational personnel.

Regional Contract Directors offer improved contract
support and customer service in the following ways:

• Available 24/7
  
• Provide improved market knowledge within each region
  
• Maintain interpersonal relationships with regional
  network providers and facility staff
  
• Monitor and evaluate contract compliance